LITTELFUSE SUPPLIER QUALITY MANUAL
●GENERAL QUALITY EXPECTATIONS
■Our expectations of suppliers and ourselves extend beyond the basic entry criteria that correspond to quality, delivery and cost to encompass service, technical knowledge, continuous improvement and more!
■We set high standards that apply to Littelfuse and to our suppliers. Our suppliers are responsible for ensuring the quality of their products, meeting our DPPM & quality incidents requirements established in our procedure of supplier rating system or QMP. With a goal of zero defects, meeting delivery commitments, and keeping costs competitive.
■All suppliers are also expected to deliver high quality service, maintain appropriate inventory, demonstrate technical knowledge and make continuous improvements. We look for suppliers who are flexible, committed to growing the relationship and focused on the end user. In return, we provide the support, information and resources needed to help our suppliers meet these expectations, and to jointly achieve our goal of total customer satisfaction.
■What we expect from you:
▲Quality products that fully meet specification
▲Environmental compliance
▲On-time delivery
▲Competitive costs
▲Adequate inventory
▲Technical knowledge
▲High quality service
▲Continuous improvement
▲Shared goals, and
▲Commitment to the business relationship
■All of the sections in this manual describe the specific requirements and expectations for doing business with Littelfuse.
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Technical Documentation |
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Please see the document for details |
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English Chinese Chinese and English Japanese |
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Oct.9, 2017 |
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Revision B |
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8.7 MB |
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