Spirent Lab Management Solution:Enabling Wireless Service Provider Multi-vendor Test Lab (USA)
■A major wireless service provider’s test lab needed to accommodate a multi-vendor environment, with separate user rooms and simultaneous users, with assurance of privacy and centralized scheduling.A transformation and optimization initiative was required to maximize capital investment and human resource effectiveness.At least seven vendor teams, as well as customer’s 50+ manual testers, both remote and local to the lab, required access to unique subsets of the 600+ lab elements to perform their required tests.As part of the planning for the new lab architecture, numerous existing inefficiencies needed to be addressed as well.Lab resource scheduling was manual, performed by single dedicated resource. Reservations were not locked and the schedule was not visible outside the host team. In addition, coordinated communication internally and externally, along with cross-team scheduling, and robust user reporting capabilities were identified as a crucial requirements. Configuration management of all elements in the lab was also needed.
●Challenges Overview:
■Tracking usage and scheduling of all resources remained manual and inefficient; Capital investment of more than 600 test devices and over 50 remote and local testers were underutilized
■Multi-vendor teams with competing interests dictated the need for unique and privacy of devices and testing process
■Communications inefficiencies with knowledge sharing and work transfer between internal and external test teams impacted productivity requiring reliable orchestration of testers and resource utilization
●Solution Delivery Criteria
Spirent Professional Services automation and engineering experts worked closely with the service provider to build an organizational structure including user groups (e.g., vendor users) and device groups. The objectives targeted easy and efficient control over access to devices and simplified scheduling management.Multiple on site “test rooms” were planned, each with custom configuration capability from a master scheduler.This feature ensured each vendor only had access to their own gear in the network and significantly improved resource utilization.In addition, Spirent worked design, develop and deliver a browser-based, highly scalable test lab solution which addressed the following lab optimization requirements:
■Products—Lab management & orchestration of all testing resources; A scalable & stable vendor-agnostic automation framework facilitating expanded lab management as needed; Robust, easy-to-use tool with the appropriate interface & built-in support for validating a wide range of DUTs and testing devices; Built-in functionality for utilization report archiving & logging all data to the reports database
■Process—Implementation of lab automation best practices; Capability to facilitate test team members of all skill levels; Optimize user permissions control & device scheduling; Multi-Calendaring; Reservation locking; Configuration management capabilities; Effective & transparent reporting; Facilitate peerless collaboration of all assets between local & remote test teams
■People—Qualified expertise to deploy the solution & provide engaged consulting for informed use & adoption advocacy for solution success; Post-sales solution training
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Please see the document for details |
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08/18 |
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