PY-CIB054-00 PRIMERGY Server with iRMC S4 May Stop During POST or Malfunction While the OS is Running CUSTOMER INFORMATION BULLETIN

2024-01-25
■Problem:
●PRIMERGY servers with iRMC S4 may stop during POST, or malfunction while the OS is running. The iRMC may also stop responding to IPMI, SSH, Telnet, and HTTP/HTTPS requests.
●If the issue occurs during BIOS POST, the boot screen stops at the Fujitsu logo, and displays “iRMC IP-Addr: --- unknown ---“ at the bottom of the screen.
■Cause:
●This problem is caused by firmware bugs in iRMC S4 firmware prior to 9.20F.
■Solution:
●Update iRMC S4 firmware to 9.20F or later.
●In case the issue occurs and the iRMC is not accessible, disconnect power cables, wait for three minutes, and re-connect power cables to power cycle the iRMC.

Fujitsu

PY-CIB054-00

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Server

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Supplier and Product Introduction

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Please see the document for details

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September 1, 2020

REVISION 000

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