Sierra Wireless (Products) Warranty Repair Return Process -User Guide
■You should determine if the problem persists after performing a factory reset and applying any pending firmware updates.
■Contact SWI support to request an RMA (Return Merchandise Authorization). SWI technical support will issue a case number and may contact you to determine if the problem can be corrected remotely or if an RMA is required.
■If the product must be returned for further diagnostics and repair, you will receive an RMA number and shipping instructions.
■Upon receipt of the product, SWI warranty &repair team will perform diagnostics and return either the original repair/rework product or a replacement.
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User's Guide |
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Please see the document for details |
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English Chinese Chinese and English Japanese |
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2022/5/31 |
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270 KB |
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