AudioCodes WebRTC Solution for Contact Centers: WebRTC DATASHEET
●AudioCodes’ WebRTC solution comprises:
■a feature-rich, highly secure WebRTC gateway fully integrated with AudioCodes market-leading session border controller (SBC)
■a WebRTC client SDK, enabling quick and easy integration of WebRTC into client websites and smartphones.
●The AudioCodes WebRTC solution provides enterprise IT administrators and contact center operators with a highly secure, comprehensive, easy to deploy, web-based voice communications solution that results in improved customer experience, cost savings and enhanced customer service operations.
●Features
■Fully integrated with AudioCodes SBCs for robust security and interoperability
■Seamless connectivity between WebRTC clients and VoIP deployments
■Click-to-call widget for simple addition of click-to-call buttons on websites
■High quality voice with built-in Opus support
■Support for real-time voice quality monitoring
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Datasheet |
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Please see the document for details |
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English Chinese Chinese and English Japanese |
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2019/11/14 |
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354 KB |
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