Collecting Logs forSupport Application Note

PublishTime：2022-05-30

●In order to troubleshoot specific issues it may be necessary to collect logs stored on a MultiTech device and provide them to support. A general procedure for use with MultiTech devices running mPower™ firmware is:
■ Configure the device to collect debugging information in the logs.
■ Replicate the behavior.
■ Upload the logs from the device to a computer
■ Attach logs to a Work Item on a Case in the MultiTech Support Portal.

Brand of Product：	MULTITECH
Part#：	MTCDT 、 MTCDTIP 、 MTCAP More Part#
Product Category：	More
Application：	More
Data Type：	Application note & Design Guide More
Safety & Environment Standards：	More
Operating Temperature：	Please see the document for details
Qualification Grade：	More
Qualification Approval：	More
Package：
Language：	English Chinese Chinese and English Japanese
Date of Creation：	2021/7/10
Version Number：	version 1.1
Data Encoding：
Data Size：	255 KB

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