PicoScope® 6 Frequently asked questions
■Verify that the LED light is lit on the front of the oscilloscope. There should be a red light.
■Check the USB cable (ensure it is the supplied Pico blue USB cable). Try a different USB port.
■If using a device with an external power supply, disconnect and reconnect the power supply.
■If using a desktop PC, consider using the rear USB ports.
■If using multiple USB devices on a PC and the PicoScope does not have an external power supply, consider using a powered USB hub.
■Device Manager – confirm that the device is listed either under Pico Technology Instruments (or Universal Serial Bus controllers for older models such as the PicoScope 2205).
■Confirm that the operating system is Windows XP (SP 3), Vista, 7, 8 or 10 (32 or 64-bit).
■Verify that the .NET framework version is 2.0 (Windows XP) or 3.5 or later by going to the Add/Remove Programs window in Control Panel and verifying which one is installed.
■Ensure all the latest Windows updates have been applied to the PC.
■Is the PC connected to the internet when installing or starting PicoScope 6?
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