MITIGATING FREIGHT DAMAGE

2022-03-22
●As we strive to improve our interfacing systems and processes and manage our administrative costs, we would like to review some specific points of our business partnership. Our goal is to eliminate shipping discrepancies and improve our overall service. Per Our Terms & Conditions, we must be notified of shortage or damage within 14 days of receipt of a shipment from a MacLean factory or warehouse. In order for MNS to effectively address freight damage and shortages, these occurrences need to be reported promptly to MNS Customer Service.
●Failure to report damage or shortages per Our Terms & Conditions will result in a refusal on a short paid invoice. Please review with your warehouse teams and educate them on the need to report damage or shortages, within 14 days, to MNS Customer Service.

MacLean Senior Industrie

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12/16/2021

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