MultiTech Connection Manager
Software Automation Tool for Management
of Cellular Modem Connectivity
CONNECTION MANAGER FEATURES
• New Version 2 Connection Manager
provides updated User Interface and
replaces all previous versions of
Connection Manager
• Reduces time and errors associated with
establishing and maintaining cellular
connectivity for USB and Serial modems
• Enables easier deployment at scale
of cellular modems
• Automatically manages the cellular
connection via the “keep-alive” feature*
SUPPORTED WINDOWS VERSIONS
• 64-bit versions of Windows 7, 8 and 10
• 32-bit version of Windows 7
• In the case of serial modems, Connection
Manager requires a modem be installed
in the Operating System and to be linked
to the correct serial port.
MultiTech Connection Manager – a software solution designed
to greatly simplify and ease the installation, configuration and
management of cellular connectivity in MultiTech USB and Serial
cellular modems that lack intelligence to manage these functions.
Connection Manager ensures that IoT edge applications using cellular
backhaul can always communicate to the Internet whenever needed by
ensuring the cellular connection is always ready for transmission, ensuring
the smooth operation of real-world IoT use cases. AT Commands,
traditionally used to manage these functions, can prove time-consuming
and dicult to the un-initiated. Connection Manager provides a much
easier and faster method of managing serial and USB cellular modems to
ensure persistent connectivity to the cellular network.
Connection Manager is integrated into Windows Networking, supporting
Windows 7, 8 and 10 versions, and automatically detects installed cellular
USB and serial devices, downloads required drivers, ensures com ports
are correctly mapped and establishes a cellular connection – all at the click
of a button. Its keep-alive function overcomes common issues that lead to
dropped connections, and helps maintain a persistent cellular connection.*
Traditionally managed by AT Commands, Connection Manager provides
an additional, easy and convenient way to maintain always-on connectivity
needed to power the IoT. Those that wish to use AT Commands for
connectivity management can still do so.
Connection Manager is complimentary and supports MultiTech’s
comprehensive portfolio of cellular connectivity products optimized
for M2M (machine-to-machine) communications. See the Models
Covered section below for a full list of supported products.
*Though Connection Manager, and it’s “keep-alive” function will keep a cellular connection persistent,
it is not recommended for critical applications or use cases.
Produced in the U.S. of U.S. and non-U.S. components. Features and specifications are subject to change without notice.
Trademarks and Registered Trademarks: MultiTech and the MultiTech logo, MultiConnect: Multi-Tech Systems, Inc.
All other products and technologies are the trademarks or registered trademarks of their respective holders.
2019-10 • 86002227 • © 2019 Multi-Tech Systems, Inc. All rights reserved.
Services & Warranty
MultiTech’s comprehensive Support
Services programs offer a full array
of options to suit your specific
needs.These services are aimed
at protecting your investment,
extending the life of your solution
or product, and reducing total
cost of ownership. Our seasoned
technical experts, with an average
tenure of more than 10 years,
can walk you through smooth
installations, troubleshoot issues
and help you with configurations.
Installation Support
MultiTech’s Installation Support
Service delivers priority service
with the ability to work one-on-one
with an experienced MultiTech
technical support engineer, to
guide you through the installation
process for our products.
Technical Support Services
At MultiTech, we’re committed
to providing you personalized
attention and quality service while
providing you a quick response
to your product support needs.
We have several options of
support for you to choose from.
For additional information
on Support Services as well
as other service oerings,
please contact your MultiTech
representative or visit
www.multitech.com/support.go
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Tel: 763-785-3500
Toll-Free: 800-328-9717
Email: sales@multitech.com
www.multitech.com
EMEA Headquarters
Multi-Tech Systems (EMEA)
Strata House
264-270 Bath Road
Harlington UB3 5JJ
United Kingdom
Tel: +(44) 118 959 7774
Email: sales@multitech.co.uk
www.multitech.co.uk
Dual Network AT&T/Verizon Radio Product Variants
Automatic management of dual network radios – that is radios that can operate on either
the AT&T or the Verizon networks – are not supported by Connection Manager. In some
cases, customers who want to use the product on the Verizon network will need to first
configure the product via AT commands to set the radio to operate for Verizon. After the
radio has been configured to operate on the Verizon then, then Connection Manager will
support the product. This action is not needed for use on the AT&T network.
For information on downloading and using Connection Manager, please go to
https://www.multitech.com/support/connection-manager.
MODELS COVERED
Models Part Number
SocketModem
®
Cell
Embedded Cellular Modems (MTSMC Series)
- 3G HSPA+
- 4G LTE Category 1
- 4G LTE Category 3
- 4G LTE Category 4
- 4G LTE Category M1
MTSMC-H5-xx
MTSMC-LAT3-xx
MTSMC-LSP3-xx
MTSMC-LVW3-xx
MTSMC-LAT1-xx
MTSMC-LEU1-xx
MTSMC-LVW2-xx
MTSMC-L4E1-xx
MTSMC-L4N1-xx*
MTSMC-MAT1-xx
MTSMC-MVW1-xx
MTSMC-MNA1-xx*
MultiTech Dragonfly
™
and MultiTech Dragonfly
™
Nano
Cellular System-on-Module (SoM)
and Modems (MTQ and MTQM Series)
- 3G HSPA+
- 4G LTE Category 1
- 4G LTE Category 4
- 4G LTE Category M1
MTQ-H5-xx
MTQ-LAT3-xx
MTQ-LSP3
MTQ-LVW3-xx
MTQ-LEU7-xx
MTQ-LNA7-xx*
MTQN-MNG1-xx*
MTQN-MNG3-xx*
QuickCarrier
®
USB-D
Cellular Dongles (MTD Series)
- 3G HSPA+ and 4G LTE Category M1
MTD-H5-xx
MTD-MAT1-xx
MTD-MNA1-xx*
MTD-MVW1-xx
MultiConnect
®
microCell
LTE Cat 1 USB Cellular Modems (MTCM Series)
- 4G LTE Category 1
- 4G LTE Category 4
MTCM-LAT3-xx
MTCM-LSP3-xx
MTCM-LNA3-xx*
MTCM2-L4G1-xx*
MultiConnect
®
Cell 100 Series
Cellular Modems (MTC Series)
- 3G HSPA+ and 4G LTE Categories M1, 3 and 4
MTC-H5-xx
MTC-MAT1-xx
MTC-MVW1-xx
MTC-MNA1-xx*
MTC-LAT1-xx
MTC-LVW2-xx
MTC-LNA4-xx*
* Bold part numbers denote dual radio products (i.e. AT&T & Verizon)
HIGHLIGHTS
Easy Operation
Connection Manager provides the
following capability for cellular
connectivity management in addition to AT
Command functionality traditionally used.
• Connection Manager 2 is the latest and
greatest version and replaces all previous
versions of Connection Manager
• Automatically installs the most
recent drivers
• Establishes a cellular data connection
• Provides modem details
• Displays line charts of signal level
and data rates
• Automatically manages the cellular
connection via the “keep-alive” feature
• Provides a terminal window for
troubleshooting