Corning
®
Water Testing
Product Selection Guide
Product Ordering Information
Ordering Products Direct from Corning
For our U.S. customers who currently have Corning accounts, you can order direct through our
Customer Service group or online:
t: 800.492.1110, prompt 2
f: 978.442.2476
CLSCustServ@corning.com
www.corning.com/lifesciences
Hours of Operation: Monday to Friday, 8:00 a.m. to 6:00 p.m. (Eastern Standard Time)
Customers outside of the U.S., please contact your local Corning distributor, www.corning.com/lifesciences.
Phone/Fax Orders
For each order, customers should provide the Corning product number, product description,
and desired quantity. You should also include your billing and shipping address and your
Corning account number.
Online Orders
In order to purchase Corning products online, please visit the Corning Life Sciences website at
www.corning.com/lifesciences. Click on “Order Now, Login” and complete the online registration form.
Customers using credit cards may immediately place orders. Full Service Direct accounts with account
specic contract pricing will need to establish a direct account with Corning Customer Service before
online transactions can be made. You can complete the online registration form or contact Corning
Customer Service directly at 1.800.492.1110 in order to establish a direct account with Corning.
Ordering Products through Our Distribution Partners
Customers can purchase Corning products from any one of our more than 50 authorized distributors.
See our complete listing of Corning distributors online at www.corning.com/lifesciences. Our distribution
partners can offer our customers a variety of value added services from local inventory and service, to
managed services, and preferred programs. Please contact your distributor of choice for more details.
Pricing
Prices shown on the Corning Life Sciences website (in our online www.corning.com/lifesciences catalog)
reect our current suggested U.S. list price. For customer specic pricing information, please contact
Corning Customer Service or your authorized Corning Distributor.
Product Return Policy
To return product, contact your local Customer Service Representative. The order and lot number details
are required. Please have this information available to obtain a Return Authorization Number. This Return
Authorization Number must be referenced on the outside of the shipping carton. Returns without an
approved Return Authorization Number will be refused and returned at the customer’s expense.