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HOSPITALITY APPLICATION
COMTROL’S LODGING LINK AND INNFINITY SYSTEMS TEAM UP
TO PROVIDE SMOOTH OPERATIONS FOR HOTELS
Comtrol Corporation and INNnity Systems provide guest service connectivity to hotels.
Comtrol’s portion of the solution is the Lodging Link product, a turn-
key system to quickly and easily integrate hundreds of guest service
systems. Hotel systems include: PBX, voice mail, call accounting, in-
room Internet access, point-of-sale, in-room movie, keyless entry, mini
bar, and energy management systems. INNnity provides a Windows
based, easy-to-use, and comprehensive guest management system.
INNnity Systems, in partnership with Comtrol, provides quality service
to Southern California’s Bartell Hotels. This partnership is essential to
the day-to-day operations of their properties like the Pacic Terrace
Hotel. This Bartell property is located on the white sand of San
Diego’s Pacic Beach and each guest room and suite boasts a private
balcony. When a guest checks-out, Comtrol’s Lodging Link® Premier
system transfers the guest’s electronic check-out request to INNnity
to produce a bill. Within seconds INNnity charges the guest’s credit
card and automatically changes the room to dirty/available, letting
housekeeping know the room is ready to be serviced. As a hotelier, you can be assured that your sta will always
have up-to-the-moment information on the status of each room in the hotel. This synchronized system also saves
guests from unnecessary housekeeping interruptions. Streamlining operations is our specialty. You have enough to
worry about, let Comtrol and INNnity smooth out the details.
Another Bartell Hotel Property, Humphrey’s Half Moon Inn and Suites in Shelter Island, California hosts a continuous
calendar of events. Each Sunday, Humphrey’s hosts a popular jazz brunch in the restaurant. In addition to meals
at the restaurant, the inn oers poolside food and beverages, room service, and wedding and spa packages. The
concerts by the bay attract business from around the globe. For every memorable vacation, Comtrol must facilitate
the seamless ow of communication between each point-of-sale machine and INNnity to ensure that each guest is
charged accurately for the goods and services they used. The words “charge it” have never been so easy. Whether
your days are ordinary or extraordinary, Comtrol and INNnity ensure the same level of excellence.
INNnity makes excellence easy with its unique, one-screen design. INNnity places you in the driver’s seat by
bringing your world to your ngertips. Whether you are making a reservation for your resort or one of your sister
properties, each hotel is just a click away. Hot link reservations allow you to click on a guest’s name and have the
reservation screen pop-up with the guest’s information already lled-in for you. Check-ins and checkouts have never
been faster.
connect. communicate. control.
Having trouble with your reports? Drill-down reporting allows you to click on any item in your summary report and view
the details down to the original reservation. Can’t multi-task? INNnity will keep track of your last few transactions for
you. Simply choose one from the drop-down menu. Do you have an extraordinary property? Let INNnity track the
preferences of your special guests, right down to their favorite beverage. What’s more, INNnity never forgets. Pull up
the details of your very rst reservation with one click.
Have the hottest new guest service devices? By partnering with Comtrol and using their Lodging Link Premier, INNnity is
able to interface with movie systems, phone and Internet systems, mini bars and point-of-sale systems. When new hotel
devices come on the market, Comtrol creates an interface so the system can connect with your hotel. Comtrol is able
to open the lines of communication to ensure a awless guest experience. Comtrol and INNnity—a partnership that
provides solutions for your business. Explore the INNnite possibilities.
Email, FTP, and Web Support
info@comtrol.com
ftp.comtrol.com
www.comtrol.com
Technical Support
+1.763.957.6000
www.comtrol.com/
support
Sales Support
+1.763.957.6000
sales@comtrol.com
Warranty Information
Comtrol oers a 30-day
satisfaction guarantee and
5-year limited warranty.
© 2013 by Comtrol Corporation. All Rights Reserved. Printed in the U.S.A. All trademarks used herein are the property of their respective trademark
holders. Specications are subject to change without notice. LT1228C