readme.txt
README.TXT Revision: 28-Sep-2009
**IMPORTANT**
This is a special DOS bootable CD-ROM. SeaTools is designed to run
from DOS only and is NOT a Windows application.
SeaTools will not run in Windows in a DOS dialog box. Please see the
section "Using SeaTools" for more information about booting to this
CD.
_____________________________________________________________________
Seagate Technology LLC
SeaTools for DOS v2.16
Copyright (c) 2009 by Seagate Technology LLC. All rights reserved.
_____________________________________________________________________
Welcome to Seagate's SeaTools for DOS Software!
This User Guide file contains important information about SeaTools.
Please read this entire file before using this software.
SeaTools for DOS is a comprehensive, easy-to-use diagnostic tool that
helps you quickly determine what is preventing you from accessing data
on your desktop or notebook computer. It includes several tests that
will examine the physical media on your Seagate or Maxtor disc drive
and any non-Seagate disc drive.
Table of Contents
-----------------
1. Why Use SeaTools?
2. Using SeaTools
3. Error Codes
4. Help Topic: "Bad Sector Found"
5. Troubleshooting
6. Known Limitations
7. System Requirements
8. Seagate Technology Support Services
9. Product Return Procedure
10. Revision History
11. FreeDOS and the GNU Public License
12. END USER LICENSE AGREEMENT (EULA)
=====================================================================
1. Why Use SeaTools?
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readme.txt
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After testing, a large percentage of the drives returned to Seagate
for warranty replacement are perfectly good drives with "No Problem
Found" (NPF). Returning a drive for warranty service means system
downtime and inconvenience for you in packing and returning your drive
product. Before you send in a drive, it is in your best interest to
determine if a replacement drive is really necessary. This hard disc
diagnostic utility will help you make that determination and possibly
save you time and money and preserve your data.
Some typical reasons for No Problem Found are:
* File System Corruption
* Driver Corruption
* Broken Master Boot Record
* Virus and Trojan Attack
* Spyware, Adware and Keystroke loggers
* Hardware Conflicts
The Seagate SeaTools software is easy to load and simple to use. The
following instructions will help you get the most out of this new
software tool. If you have questions about this or any other Seagate
software or service products, please contact your system supplier.
=====================================================================
2. Using SeaTools
-----------------
Do not remove the SeaTools CD while the tests are running.
Run Seagate SeaTools
====================
A. Reboot your system
-------------------------------
Insert the SeaTools CD and reboot or power on your computer.
The system will boot to the FreeDOS operating system. If your
system fails to boot, see the Troubleshooting section #5 later
in this file.
B. Select Drives to Test
---------------------
After SeaTools loads, the Drive List will show the different
storage devices in your system. The first drive detected will
be described as Device 0.
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