HONEYWELL
EDGE SERVICES
Keeping your workforce operational for longer
is becoming the key requirement in many
customer environments. The pressure of
ensuring that hardware devices work faster,
operate longer, and don’t fail, is a constant
issue for IT managers across the globe.
Honeywell has been working with our customers in different market sectors to
identify the key pain points in their processes, and how we can help to improve them.
The result is Honeywell Edge Services.
Customers no longer want service that only provides repairs. So, Honeywell has
developed a complete solution that provides the support you need for the entire
lifecycle of a hardware device – from configuration and installation, to ongoing
support, migration, and asset retirement.
With Honeywell Edge Services, you can:
• Reduce implementation time with devices fully configured to meet your
organization’s needs.
• Improve asset management, regardless of who manufactured the devices, with
Honeywell Operational Intelligence.
• Increase operational uptime with Honeywell support contracts that include
accessory and battery replacement – so you know your devices are always ready to
be used.
• Reduce costs by identifying and removing hidden costs with Honeywell Expense
Management.
Honeywell Edge Services enable you to focus on your business, without the
distraction of managing hardware devices – giving you the edge you need to beat
your competition.
SERVICE TYPES
Device Acquisition
Honeywell’s
project managers
and mobility
consultants are
available to either
assist your team
or manage the
entire project on
your behalf.
Set Up and
Deployment
Our trained staff
will work with you to
determine the right
MDM to track your
mobile assets and will
load your approved
software image
on the device(s)
of your choice.
Track and Monitor
Expense tracking
ensures that you
are not overcharged
for time spent
on your mobile
devices. Operational
Intelligence will
track your assets,
so you know their
last location.
Maintain
and Optimize
Honeywell’s MDM
administrators will
keep your devices
updated with the
latest security
patches and any
updates from
software providers.
Support Services
Honeywell’s support
contracts ensure that
you’re getting the
maximum life out of
each device. Edge
Services Platinum
Support is the
industry’s leading
total support contract
available today.
Asset Retirement
Honeywell’s
disposition services
will recycle or
resell your mobile
device assets.
Edge Services Data Sheet LTR | Rev A | 04/21
© 2021 Honeywell International Inc.
For more information
www.honeywellaidc.com
Honeywell Safety and
Productivity Solutions
300 S Tryon St Suite 500
Charlotte, NC 28202
800-582-4263
www.honeywell.com
HONEYWELL OPERATIONAL INTELLIGENCE
Is the challenge of managing your entire mobile fleet overwhelming? Honeywell
Operational Intelligence makes it easy by providing a manufacturer-agnostic
operational-asset lifecycle and analytics solution for RMA (return merchandise
authorization) that systematically tracks, manages, and optimizes all your
IT assets, across all your locations, throughout the lifecycle. You always
know where your devices are with Honeywell Operational Intelligence.
*Can be purchased separately
WHAT OVERALL
SOLUTION WILL MEET MY
ORGANIZATION’S NEEDS?
I NEED HELP
CONFIGURING AND
DEPLOYING NEW DEVICES.
HOW CAN I ANTICIPATE
AND AVOID PROBLEMS?
WHAT IS THE BEST WAY
OF GETTING DEVICES TO
OPERATE FOR LONGER?
MY DEVICES NEED
OPTIMIZING.
I NEED TO RETIRE MY OLD
DEVICES.
Acquisition Set Up & Deployment Track & Monitor Maintain & Optimize Repair & Replace Asset Retirement
Infrastructure Planning Hardware Device Asset Monitoring Software Maintenance Technical Support EOL Support Options
Site Survey/ Assessment
Infrastructure Design
Deployment
On-site Installations
Mobility Edge™ Tools
MDM Management
Onsite System Health Checks
Asset Management Audit
Software Customization
Software Integration
Services Software Updates
(patches, etc.)
Android Updates/Patches
(security)
Helpdesk Support
Online Tech Support
Buyback Opportunities
Asset Recovery
Cost Management Options Software Expenses Hardware Maintenance Repair
Honeywell as a Service
(HaaS)
Device Rentals
Refurbish Sales
Software Customization
Software Integration
Services
Expense Management
Telecom Expense
Management
Cleaning Workflows
WF Analytics and Consulting
Process Improvement
Services
Contract Coverage
People Dashboards Expenses Replace
Onsite Technical Training Data Intelligence Dashboard
Operate (Circlon) Dashboard
Circadia Dashboard
Expense Management Device Depot
Advanced Exchange
Workflows
WF Analytics and Consulting
Process