Released on March 26, 2021

About Moxa

Moxa is a leading provider of edge connectivity, industrial computing, and network

infrastructure solutions for enabling connectivity for the Industrial Internet of Things

(IIoT). With over 30 years of industry experience, Moxa has connected mor

e than 57

million devices worldwide and has a distribution and service network that reaches

customers in more than 70 countries. Moxa delivers lasting business value by

empowering industries with reliable networks and sincere service. Information about

Moxa’s solutions is available at www.moxa.com.

How to Contact Moxa

Tel : +886-2-8919-1230

Fax: +886-2-8919-1231

The Security Hardening Guide for the MGate 5000 Series

Moxa Technical Support Team

support@moxa.com

Contents

1. Introduction ...................................................................................2

2. General System Information ...........................................................3

2.1. Basic Information About the Device.............................................................. 3

2.2. Deployment of the Device ........................................................................... 4

3. Configuration and Hardening Information ......................................5

3.1. TCP/UDP Port Status ................................................................................... 5

3.2. Account Management................................................................................. 12

3.3. Accessible IP List ....................................................................................... 15

3.4. Logging and Auditing ................................................................................. 16

4. Patching/Upgrades ...................................................................... 19

4.1. Patch Management Plan ............................................................................. 19

4.2. Firmware Upgrades .................................................................................... 19

5. Security Information and Vulnerability Feedback ......................... 22

Moxa Tech Note

The Security Hardening Guide for the MGate

5000 Series

Page 2 of 22

1. Introduction

We at Moxa understand completely why more and more of our customers are concerned about

the security of their network systems. Naturally, these concerns also extend to indivual

devices. Moxa is committed to cybersecurity and endeavors to make our products as secure as

possible. In support of our customers to meet certain security guidelines and frameworks, this

document intends to provide guidelines on how to configure and secure the installation of

Moxa’s devices.

We want to reiterate that the recommended steps for securing a Moxa device, discussed in

this document, are guidelines as applications vary from one Moxa customer to another.

Furthermore, these recommendations are best practices for most applications. However, to

ensure the recommended settings are applicable to your environment without creating a

conflict or affecting your application, it’s highly recommended to review and test the

configuration thoroughly before implementing it in your production system.