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Find us at www.keysight.com
Infoline Web Services Suite
Achieve your asset management goals with our online and
professional services options
Activity Supporting Data and Processes Infoline Infoline IM
Data exchange and representation
Link to Keysight
Secure cloud application, global access, local
language
• •
User help
Help desk, online tutorial and support
• •
User access
Read, write, permission levels by organization
and location
•
Infoline data link
Automatic Infoline data provisioning for Keysight
• •
Standard reporting
Alerts, notifications, graphs
• •
Customized reporting
All data fields available for user defined reports,
templates, automated distribution, user created
dashboard pages
•
Physical security of server
center
Keysight holds and maintains the following
certifications AS9100D, ISO9001, ISO14001,
ISO17025, and ISO27001. Additional
information can be found here
https://about.keysight.com/en/quality
• •
Service Management
Calibration management
Calibration requirements, calibration due
notification, calibration history
Keysight All providers
Service operation planning
and tracking
Scheduling, service operation details, tracking
Keysight All providers
Service-provider interaction
Shipping list, service requests and order status,
service performance tracking
Keysight All providers
Software and Equipment Management
eLibrary
Keysight manuals, software, application notes,
service notes, calibration documents, product
and service info
• •
Maintenance contracts
Keysight software contracts
• •
Order planning and tracking
Request service, procurement schedule, order
status
Keysight All providers
Inventory
Consolidated database of your inventory, user,
location and reporting
Keysight All providers
Inventory organization
Complete software and equipment
identification, organization hierarchies, location
hierarchies, system identification, etc.
Keysight All providers
Barcode/RFID inventory
Inventory updates with scanning of barcodes or
RFID tags
•
Event scheduling
Ability to schedule service events and other
activities
•
Cost tracking
Product and maintenance cost tracking
•
Loan planning and tracking
Loan calendar and status; loan-service conflict-
resolution management management
•
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This information is subject to change without notice. © Keysight Technologies, 2015 - 2020, Published in USA, February 6, 2020, 5992-0463EN
Find us at www.keysight.com
Learn more at: www.keysight.com
For more information on Keysight Technologies’ products, applications or services,
please contact your local Keysight office. The complete list is available at:
www.keysight.com/find/contactus
Activity Supporting data and processes Infoline Infoline IM
Compliance management
Traceability
Full equipment history including repair and
calibration details, electronic calibration
certificates, audit trail with time stamp
Keysight All providers
OOT case management Out-of-tolerance (OOT) tracking and archiving Keysight All providers
Setup assistance
Initial assessment
•
Process alignment
assistance
•
Data migration
•
Training
•
Assigned Keysight contacts
•
Optional services
Physical inventory
•
Labeling
•
Process consulting
•
System-to-system integration
• •
Next steps
Visit www.keysight.com/find/Infoline to learn how to access Keysight product
information including warranty dates, calibration certificates, service status, and
more.
Visit www.keysight.com/find/services to get more from your test investmenat.